Homepage - Cixi Shuntong Network Technology Co., Ltd

  • Home
  • News
  • Industry News

Exploring the secrets behind online shopping: ERP eliminates the hidden dangers of lost orders and wrong shipments for you

We usually shop online with just a few clicks of our fingers, and the items will be delivered to our homes in a few days. It feels quite simple. But did you know? Behind this lies the question of the university, where the ERP system plays a crucial role!

Let's talk about inventory management on the merchant's end. In the past, if merchants didn't have a good inventory management method, it would be embarrassing for customers to only find out they were out of stock after placing an order. With an ERP system, things are different as it can monitor inventory levels in real-time. For example, if you are interested in a piece of clothing online and place an order, the ERP system can instantly know how much inventory is left for that piece of clothing. If the inventory is sufficient, immediately deduct the inventory quantity to avoid overselling when other customers buy again. If the inventory is running out, it can also remind merchants to replenish quickly, greatly reducing the problem of lost orders caused by out of stock.

Let's talk about the order processing process again. In the past, when there were many orders, merchants had to handle them manually, which inevitably led to misreading and mistakes, and there were also many incidents of sending the wrong goods. There is now an ERP system that automatically categorizes and organizes orders as soon as they come in. Arrange appropriate processing procedures based on the information of the product, address, and payment method ordered by the customer. If encountering orders that require special handling, such as customized goods or address modifications, the ERP system can accurately record them and remind staff to pay attention. In this way, there will be much fewer cases of wrong sending.

In terms of logistics and distribution scheduling, ERP systems are also powerful. It can integrate information from various logistics channels and select the most suitable logistics company and delivery method based on factors such as the shipping address, weight, and volume of the order. For example, some orders are urgent and require faster but slightly higher priced express delivery; If it's not urgent, choose ordinary logistics with high cost-effectiveness. Moreover, it can track the real-time transportation status of packages, allowing customers to see where their belongings have arrived at any time on their mobile phones. If there are any problems during transportation, such as delays or package damage, the ERP system can also detect them in a timely manner, coordinate logistics and merchants to solve them together, and make customers feel at ease.

You see, the ERP system is like an invisible butler, arranging the entire process of online shopping from placing orders to receiving goods clearly, greatly reducing the troubles of lost orders and wrong shipments, and naturally improving our online shopping experience. Next time you shop online, do you need to think more about the magical ERP system behind it!

提交
提交成功! x

我们会尽快给您回电!

OK