What issues should enterprises pay attention to when implementing customized ERP software?
Implementing customized ERP software for enterprises is a complex management system engineering. In order to successfully customize and implement ERP software for enterprises, several key issues need to be noted and solved:
(1) Establish decision-makers for ERP system implementation and customization;
(2) Carry out preliminary consultation and research work;
(3) Plan system product or project iteration well;
(4) Select ERP management software, business framework, and technical framework that are suitable for the characteristics of the enterprise as initial iteration inputs;
(5) Carry out employee training effectively;
(6) Prepare for continuous iteration, evolution, and service support in the future;
(7) Establish a sound engineering project management system and operational mechanism;
(8) Integrate ERP with e-commerce.
Decision makers are individuals who have a comprehensive understanding of the various aspects of the enterprise, a clear understanding of the overall development goals of the enterprise, and a certain degree of influence and appeal. By taking on the leading role in ERP project implementation and customization, and conducting overall planning, one can take every step well and play the entire game well.
Consulting is to diagnose and analyze the weak links and core problems in the current development and management of enterprises through management consulting experts, redesign business processes, and adjust organizational allocation; Research is about understanding oneself and the other, clarifying the composition of enterprise production and business, service needs, development capabilities and software product characteristics of ERP suppliers, as well as their successful cases, the composition of the supply chain, market supply and demand relationships, and future changes. Ensure the accuracy, timeliness, reliability, and consistency between previous and subsequent data, as well as between upper and lower data, to provide reference for scientific decision-making and management.
To successfully launch a customized ERP software system, it is not necessary to consider all system and technical requirements in a single project plan. Instead, it needs to be iterated in stages and further adjusted and planned for the next step of customized development based on feedback from online use. Only in this way can the ERP system software be adjusted to the most suitable state for enterprise operation. Therefore, it is difficult to establish a detailed list of features, scope risks, task objectives, and project budget from the beginning. At the beginning, only macro goals and rough scope can be set, and long-term planning for system product or project iterations should be done well. Specific plans and functions need to be gradually determined, refined, adjusted, and evolved in each specific iteration.
There are many ERP products, and there are significant differences in scale, product structure, market strategy, and management mode among different enterprises. Therefore, when choosing ERP software, enterprises should focus on comprehensive considerations such as enterprise needs, software functionality expansion and openness, customized development processes and their ease of use, comprehensive software documentation, good after-sales service and technical support, system stability, supplier strength and reputation, and appropriate prices. In addition, investment benefit analysis should also be conducted, including capital profit margin, investment payback period, implementation customization cycle and difficulty, to avoid causing implementation time, customized development or customization time to be too long and affecting the realization of benefits.
Provide training to workshop and department heads, finance and accounting personnel, production planners, purchasing and sales personnel, production statisticians, warehouse administrators, etc. throughout the entire implementation process of the ERP system. Because the use of ERP systems will significantly change the existing operational methods or processes of employees. We need to provide software functional training to personnel involved in ERP projects at different levels and to varying degrees, including lean production, just in time production, and total quality management.
ERP software is different from other software products purchased and used, and after successful launch, it is only the beginning of customized projects. With the growth and development of the company's business, as well as the promotion and application in more management and operation fields, software customization and development services need to run through the entire lifecycle of the enterprise, just like the food people eat every day, they need to continuously iterate and evolve. Therefore, successful ERP operations need to be prepared for continuous iteration, evolution, and service support in the future.
ERP system is an enterprise management system engineering with the characteristics of high investment, long cycle, complex system, and high risk. Therefore, enterprises must start from the perspective of systems engineering and scientific management in the application process of ERP, ensure the successful implementation of ERP projects, and establish a sound engineering project management system and operational mechanism.
By choosing the Shuntong Shoe Industry ERP system as an efficient production management solution, enterprises will gain advantages in real-time monitoring, simplified processes, intelligent analysis, flexible configuration, safety and reliability, and high-quality services. These advantages will help enterprises improve production efficiency, reduce costs, optimize decision-making, ensure data security, and reduce operation and maintenance costs. In the fiercely competitive market environment, Shuntong Shoe Industry's ERP system will become a powerful weapon for enterprises to achieve efficient production management.
