How to maintain long-term operation of an ERP software system after its successful launch?

Nowadays, the role of ERP software systems in enterprises is becoming increasingly important. Through it, enterprises can achieve information management in logistics, finance, sales, procurement, and other aspects, thereby achieving better sustainable development and better enterprise benefits. However, the successful launch of the ERP software system is only a small part of it, and we still focus more on ensuring long-term operation in the later stage. Do you know how to maintain long-term operation of the ERP software system after it is successfully launched? Below, the Shunjing Software editor will introduce to you:
The method to maintain long-term operation after the successful launch of the ERP software system:
1. Real time guarantee of the authenticity and reliability of ERP software system data
The data before the launch of the ERP software system mainly consists of static basic parameter settings. As long as a large number of personnel are organized to carry out a tough battle, it can generally be solved smoothly. But after the launch of the ERP software system, the data is mainly dynamic, such as the dynamic inventory level of the warehouse, financial transaction data, sales business and order processing, as well as workshop production scheduling and plan changes, plan cancellations and other data.
Therefore, in the early stages of the operation of ERP software systems, it is necessary to establish a daily audit system for key points of system data. Systematically require and ensure timely, accurate, and complete data entry for each user, ensuring consistency in logistics, information flow, and fund flow, thereby ensuring that information obtained from the ERP software system at any time is true and effective.
2. Stability and fine-tuning of business processes
If data is the foundation, then processes are the soul. Before the launch of the ERP software system, it is necessary to improve or reorganize the business processes, mainly to ensure that the ERP software system processes are consistent with the company's business processes. This is a large-scale reform process improvement for the company. On the other hand, after applying ERP software systems, enterprises will inevitably find that many management systems and ERP software systems will have differences and inconsistencies, which requires adjustments to the original business processes. The processes that need to be adjusted are not only those that were not included in the system when they were launched, but also those that have been running for a period of time.
However, when stabilizing and fine-tuning business processes, it is important to be clear that the stability of the business process must be ensured before fine-tuning and improvement can be carried out. Otherwise, the enterprise will be constantly undergoing large-scale revolutionary business process changes, which will leave employees unsure of how to operate and be a fatal blow to the stable operation of the ERP software system. Therefore, we must set up unreasonable processes and operations during use, and respond and improve to actual business changes in the enterprise.
3. Establish post launch IT maintenance process system and IT service team
Generally speaking, companies will establish a dedicated ERP software system implementation project team and formulate reward policies to ensure the system goes live. But after the successful launch of the ERP software system, the project team also disbanded.
In fact, in order to ensure the continuous improvement of ERP software systems, enterprises must establish effective IT service teams and IT maintenance processes after going live. It is necessary to have a dedicated team and personnel to engage in the maintenance and improvement of ERP software systems, and to streamline the workflow of the IT service team, in order to cooperate with various business departments to improve work efficiency, rather than being a firefighter every day without boundaries.
4. After the project is officially launched, it is necessary to conduct two technical support follow-up visits per user per month
Once a stable ERP software system is created, it will be possible to conduct a follow-up visit to each end user every 2-3 months. And ensure that follow-up visits are documented for effective use in future new employee training and process improvement.
In summary, this is the method for maintaining long-term operation of an ERP software system after its successful launch. In short, the successful launch of an ERP software system is only the first step in the long journey of an ERP software system project. Only by establishing a standardized system maintenance service process and management system can enterprises ensure the smoother application of ERP software systems.